Health, wellness & personal care
Answer enquiries and treatment questions, book and reschedule appointments, and follow up on every lead automatically.
Dental practices · Clinics · Med spas · Aesthetics · Salons · Wellness
Business automation systems
Automation Systems
for Growing Businesses
Orbyssa designs and builds automation systems that connect your calls, leads, appointments, follow-up, CRM, and workflows — so your business keeps moving without the repetitive manual work.
Free 20-minute call · no obligation · or
Every call answered
Nights, weekends, holidays, and while your team is already on the phone.
Leads qualified
Callers are asked your questions, so only real prospects reach your diary.
Appointments booked
Straight into your existing calendar, with the confirmation already sent.
Follow-ups sent
Automatically, on every enquiry — no sticky notes, no forgotten callbacks.
Flagship system
Your AI voice system, on duty 24/7
It picks up your business line and your website chat, speaks in your brand’s voice, and handles the conversation end to end:
- Answers every call on the first ring — including the ones that arrive at 11 PM, on a Sunday, or while all your lines are busy.
- Answers your common questions — services, pricing bands, opening hours, location, what to bring — from what you tell it about your business.
- Qualifies the lead against your criteria, so your diary fills with the jobs you actually want.
- Books the appointment against real availability, then sends the confirmation and the reminder.
- Follows up on its own by SMS or email when someone doesn’t book — and hands off to a human whenever you say it should.
Everything else Orbyssa builds — lead follow-up, CRM, workflows, your website — connects to this. It can run on its own, or as one part of a larger system.
Incoming call · 11:42 PM
EXAMPLE CONVERSATION
ORBYSSA AIGood evening, thanks for calling Northside Dental — how can I help?
CALLERHi, I chipped a tooth. Can someone see me tomorrow?
ORBYSSA AII’m sorry — let’s get you booked. Are you an existing patient with us?
CALLERNo, first time.
ORBYSSA AINo problem. We have an emergency slot at 9:20 AM or 2:40 PM tomorrow. Which suits you?
CALLER9:20 works.
ORBYSSA AIBooked. I’ve texted your confirmation and what to bring. See you at 9:20.
Booked in calendarSMS confirmation sentNew patient added to CRM
Illustration of a typical call — not a recording of a client conversation.
How it works
Live in three steps
We build it, connect it and run it. Your side of the work is one conversation and a look at the script.
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STEP 01
We learn your business
One call, and we take it from there: your services, your prices, your hours, the questions customers ask every day, who a good lead looks like, and how you want your business to sound on the phone.
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STEP 02
We connect your systems
Your phone line, calendar, CRM, website chat, SMS and email are wired into one flow — so a booking made at midnight is in the same diary your team opens at 8 AM. You keep your existing number.
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STEP 03
Your voice system goes live
You review the script and hear it answer before anything is switched on. Then it takes the calls, books the work and sends the follow-ups — and we keep tuning it around what real callers actually say.
What we build
Systems built around your operation
Start with the bottleneck that matters most. Each system can work independently or connect with the others as your operation grows. Tap a row to see what it does.
A voice system that picks up your business line in a natural voice, answers the questions you get every day, qualifies the caller against your criteria, books straight into your calendar and hands over to a person whenever your rules say it should.
EXAMPLE
Three calls arrive at once during a rush, and a fourth at 11 PM. All four are answered, two are booked, and the others are captured with their details and a follow-up already scheduled.
✓ With Orbyssa
Every call answered and acted on — including nights, weekends and while your team is already on the phone.
✗ Without it
Missed calls hit voicemail, and most callers simply hang up and dial the next business.
One flow that catches leads from calls, forms, chat and messages, qualifies them, notifies the right person, and keeps the follow-up sequence running by SMS and email until the lead responds or closes.
EXAMPLE
A quote request arrives on a Friday evening. It is acknowledged straight away, routed to the right person, and chased automatically on Monday morning when nobody has replied.
✓ With Orbyssa
Every enquiry answered quickly and followed through, with nothing depending on someone remembering.
✗ Without it
Enquiries sit unanswered over a weekend, follow-ups slip, and the work quietly goes elsewhere.
Your website, phone, calendar, CRM, messaging and internal tools connected into one flow, so information moves between them on its own instead of being retyped — including the internal steps your team repeats every day.
EXAMPLE
A new enquiry creates the contact record, tags it, assigns an owner, posts a notification to the team channel and schedules the follow-up — without anyone opening a second tab.
✓ With Orbyssa
One set of records your whole team can trust, updated as work happens.
✗ Without it
The same details retyped into three systems, with each one slightly out of date.
Scheduling wired into your real availability: appointments booked and confirmed automatically, reminders sent before the day, reschedules handled without a phone call, and missed appointments followed up rather than written off.
EXAMPLE
A customer books at midnight, gets an instant confirmation, a reminder the day before, and a rebooking link the moment they cancel.
✓ With Orbyssa
A diary that fills and maintains itself, with fewer gaps and fewer no-shows to chase.
✗ Without it
Bookings made by phone tag, reminders sent when someone has time, and empty slots nobody noticed.
Intelligent chat on your site that answers real questions in your own words, captures the visitor’s details, qualifies them, and moves them to a booking — then passes everything into the same systems your calls and forms feed.
EXAMPLE
A visitor asks about a service and its price at 11 PM. They get a straight answer, and leave with an appointment instead of a browser tab they never reopen.
✓ With Orbyssa
Every visitor gets an instant answer and a clear next step, whatever time they arrive.
✗ Without it
After-hours questions go unanswered and the visitor moves on to a competitor’s site.
A conversion-focused website built to turn visitors into enquiries — fast, readable on a phone, technically sound for search — and connected from day one to your booking, lead capture, CRM and automation rather than standing on its own.
EXAMPLE
A dated, slow site is rebuilt around a clear offer and a single next step, with booking and lead capture wired directly into the systems behind it.
✓ With Orbyssa
A site that loads fast, says what you do, and feeds the systems that handle the enquiry.
✗ Without it
A brochure site that buries the offer and hands you an inbox to sort out by hand.
Not every business has the same bottleneck. Where an off-the-shelf flow does not fit, we map your actual process and build the system around it — custom integrations, APIs, internal workflows, reporting and dashboards included.
EXAMPLE
A multi-location operation needs jobs routed by area and skill, updates pushed to two systems that were never designed to talk, and one weekly report that currently takes half a day to assemble.
✓ With Orbyssa
A system shaped around how your operation actually runs, not how a template assumes it does.
✗ Without it
Software that almost fits, and a team filling the gap manually every single day.
Who it’s for
Businesses that live on the phone
If a missed call means a lost job, and your diary is the thing that pays the bills, this is built for you.
Home & field services
Answer while your team is on a job, catch urgent work, qualify by job type and area, and get service calls booked.
HVAC · Plumbing · Electrical · Roofing · Cleaning · Landscaping · Pest control
Real estate & property
Reply to enquiries the moment they land, qualify the prospect, book viewings, and route each lead to the right person.
Agents · Brokerages · Property management · Leasing · Property services
Professional & specialised services
Handle intake, answer the questions you get every day, book consultations, and take the repetitive follow-up off your team.
Law · Accounting · Consultants · Automotive · Agencies
These are the patterns we see most often, not the limits of who we work with. If your business runs on calls, enquiries, appointments, follow-up or disconnected software, the system is designed around your workflow.
Fits your stack
Connects to what you already use
Orbyssa works with the tools your business already runs on. You keep your phone number, your calendar and your customer records exactly where they are.
Scheduling & appointments
Your existing calendars and booking systems, connected — so the system checks real availability and books into the diary your team already opens each morning.
Calls & messaging
Phone calls, SMS, email, WhatsApp and website chat handled as one conversation, so a customer gets the same answer wherever they reach you.
Customer & lead management
Contact details, enquiry history and lead status kept in the CRM or system your team already works in — no second place to check.
Business workflows
The steps your team repeats every day, connected end to end, so information moves on its own instead of being retyped.
Already running specific software? We design around your existing stack wherever it can be connected, and tell you plainly when something can’t.
Visibility
See what’s happening across your business.
Calls, leads, appointments, follow-ups and system activity can be brought into one clear view — so you can see what your systems handled without asking anyone.
Always-on handling
Calls and messages can be handled outside normal business hours.
Less manual work
Booking, follow-up and routine updates can run automatically.
One connected system
Your calls, calendar, CRM and website, joined up.
Built to your rules
Escalation, routing and tone are yours to set.
Fully logged
Every conversation transcribed and readable.
Yours to keep
Your data stays in your accounts and your tools.
SAMPLE DASHBOARD
ILLUSTRATIVE DATA
Example automation activity
Leads Today
47
Calls Handled
128
MONTUEWEDTHUFRISATSUN
Appointments booked automatically
No staff time
What it costs
Three ways to start
Every Orbyssa system is built around one business, so these are starting points rather than fixed quotes — enough to judge the investment before you book a call. Final pricing follows scope, integrations, usage and complexity.
Foundation
Website + AI chat
Starting at $3,500
Typical projects $3,500–$5,000
Ongoing from $800/moHosting, maintenance, AI usage allowance and tuning
A conversion-focused website with AI built in.
For businesses that need a credible online presence first, with AI handling the opening questions.
- A website designed to turn visitors into enquiries, not just to look good
- Reads properly on a phone, where most of your traffic already is
- An AI chat agent that answers your everyday questions in your own words
- Every enquiry captured and sent straight to you, day or night
- Visitors guided to book, or handed over with their details already taken
- Set up to be found: technical SEO and analytics in place from launch
- Trained on your services, then tuned once real visitors start using it
Growth
Website + AI chat + call automation + lead follow-up
Starting at $6,500
Typical builds $6,500–$10,000
Ongoing from $1,000/moScales with call volume, AI usage, workflows, integrations and support
Your website, call handling, lead management and follow-up working as one system.
For businesses losing work to missed calls and slow follow-up.
Everything in Foundation, plus:
- Business calls answered and routed in a natural voice, 24/7
- Callers are qualified against your criteria before they reach your diary
- Appointments booked into your existing calendar, confirmation sent automatically
- Every qualified lead lands where your team already manages customers
- Missed calls and unbooked enquiries followed up by SMS and email on their own
- Calls handed to a person whenever your rules say they should be
- Every conversation logged and readable, with ongoing tuning and reporting
Full System
Complete custom AI & automation infrastructure
Starting at $15,000
Ongoing from $3,500/moLarger deployments typically run $5,000+/mo with usage, complexity and support
A custom AI and automation system designed around your entire operation.
For multi-team, multi-location or high-volume operations that need the system shaped to them.
Everything in Growth, plus:
- Multiple AI agents working across departments, locations and teams
- Booking and routing logic built around how your operation actually runs
- Custom integrations with the software your business depends on
- Internal workflows automated too, not only the customer-facing ones
- Reporting built around the numbers you actually manage against
- Built for higher volumes and more complex deployments
- Priority optimisation and a dedicated build lead
Every package starts the same way — a consultation to scope it properly. Nothing is charged before that.
What the monthly covers: ongoing plans cover the infrastructure, AI usage, monitoring, maintenance, tuning and optimisation needed to keep your system running reliably — and, where they apply, hosting and phone or messaging costs. Exact monthly pricing depends on your usage and scope. No plan includes unlimited calls, messages or AI usage.
Why Orbyssa
Built around your business, not around another subscription
Most software asks you to change how you work to fit it. We start the other way round: by looking at how your calls, leads, appointments, follow-up, CRM and day-to-day repetition are actually handled right now — including the parts that live in someone’s head or a notebook.
Then we design and build the system around that, connecting the tools you already pay for instead of adding another one to the stack. The assistant in the corner of this page is one of those systems, running live — start a conversation with it rather than take our word for it.
You see it before it goes live
Nothing is switched on until you have watched the system handle your real work and signed it off.
Your data stays yours
Your leads, contacts and conversations stay in your own CRM, calendar and accounts. Ask for the full data-handling detail on the call — we’ll walk you through it.
A person is always behind it
You get a direct line to whoever built your system — not a ticket queue. Handover to a human on a call is your rule to set.
FAQ
Business automation, answered
What does Orbyssa do?
Orbyssa designs and builds business automation systems. We connect the calls, leads, appointments, follow-up, CRM and workflows a business already depends on, so repetitive operational work runs automatically instead of by hand.
What kinds of work can Orbyssa automate?
Incoming and missed calls, lead capture and qualification, appointment booking and reminders, customer follow-up by SMS and email, CRM updates, internal notifications, website enquiries, business system integrations and reporting.
How much does a custom automation system cost?
Custom automation system builds start at $3,500 as a one-time project, and optional ongoing support and optimisation starts at $800 per month. Final pricing depends on system complexity, integrations, workflows, APIs, communication channels, custom development and support requirements.
Do I have to replace the software I already use?
No. Orbyssa designs around your existing stack wherever it can be connected — your phone number, calendar, CRM and customer records stay where they are. We tell you plainly when something cannot be integrated.
Does the AI voice system work outside business hours?
Yes. The voice system answers calls and messages 24 hours a day, including evenings, weekends and holidays, and while your team is already on another call.
What happens when the AI cannot handle a call?
You set the escalation rules. It can transfer the caller to a person, take a message, or flag the conversation for a callback — and every conversation is logged so nothing is lost.
What if my business doesn’t run on phone calls?
Voice is where many clients start, but it is one system of several. If your business loses time to manual follow-up, disconnected software, scheduling or repetitive internal steps, those can be automated whether or not calls are involved.